AI - Salesforce Einstein
Transforming businesses through trusted, customizable AI solutions integrated with Salesforce CRM, grounded in ethics by design.
- Name
- Salesforce Einstein - https://www.salesforce.com/products/einstein/overview/
- Last Audited At
About Salesforce Einstein
Salesforce Einstein is a pioneering technology company that develops advanced artificial intelligence (AI) solutions, integrated into the Salesforce Customer Relationship Management (CRM) platform. They provide businesses with AI-powered tools that leverage CRM data and a robust Trust Layer to generate content and deliver relevant responses.
Einstein's mission is to build and customize an AI copilot that automatically understands instructions, locates the best matching skill, and executes tasks efficiently. Their core offerings include various applications of AI in sales, service, marketing, commerce, and industry-specific use cases.
One of Einstein's unique selling points is their unwavering commitment to deploying AI with ethics by design. Their ethical AI policies are intentionally embedded into the software development process, ensuring products align with their guiding principles. This dedication to ethical AI sets Salesforce Einstein apart from competitors in the industry.
Einstein's future vision is that the work of tomorrow will be a harmonious blend of CRM, AI, data, and trust. By combining public data and models with private data and models, they aim to deliver relevant, trusted responses through their AI Copilot. Their AI solutions are grounded in the Salesforce Einstein 1 Platform, ensuring a high level of security and trust.
Salesforce AI is extensible and customizable, allowing businesses to create tailored, predictive, and generative AI experiences. Conversational AI can be integrated into any workflow, user, department, or industry using Einstein. By partnering with Salesforce, companies can harness the power of AI to transform their business while ensuring data security and privacy.