AI - Poly.ai

About Poly.ai

Poly.ai is a technology company that develops conversational AI solutions for various industries, including consumer services, financial services, healthcare, hotels, insurance, and restaurants. Their primary mission is to deliver effortless customer experience (CX) at scale by providing a conversational platform that allows customers to interact naturally, change topics, and interrupt, ensuring a fantastic CX every time.

Poly.ai offers several key services such as booking & reservations, order management, troubleshooting, FAQ, resources, call recordings, case studies, blog, guides, events, podcasts, and webinars. They provide companies with the definitive buying guide for customer-led voice assistants and showcase their expertise through various resources, including case studies, demonstrating how they have helped businesses automate processes and improve CX.

Poly.ai's technology integrates seamlessly with different industries, ensuring a customized solution that caters to the specific needs of each client. They provide data and insights, security, and pricing details on their website for interested clients. Additionally, they have partnerships with several key players in their respective industries and offer solutions tailored to these sectors.

Poly.ai's conversational platform has been trusted by various businesses to automate processes, drive business value, and enhance CX. Their innovative approach to AI technology has led them to notable achievements, such as helping Golden Nugget automate 34% of their hotel reservation calls through call center voice AI (as shown in the case study on their website).

Poly.ai is a forward-thinking company that continually strives for excellence and innovation within the field of conversational AI technology, ensuring they remain at the forefront of their industry.