AI - Intercom
Maximizing productivity and enhancing customer interactions through Intercom's AI-driven, integrated business workspace trusted by 25,000+ businesses worldwide.
- Name
- Intercom -https://www.intercom.com/
- Last Audited At
About Intercom
Intercom is a leading customer service solution trusted by over 25,000 businesses worldwide, including Amazon, Frame.io, Meta, Coda, Atlassian, Click, my Agent, Outschool, Udemy, Cultureamp, Amplitude, Living Spaces, and Help Desk. They offer an AI-enhanced workspace designed to help businesses maximize productivity.
Their solution connects various business functions into one central workspace. Key features include customizable bots that provide automated answers to frequently asked questions, product tours to onboard new customers, outbound messages for proactive engagement, and inbox management to streamline communication. Additionally, Intercom provides help center articles, apps and integrations, customer data access, and live chat support.
Intercom's services cater to industries such as e-commerce, education, healthcare, and businesses in general. Their AI technology is integral to their offerings, enhancing the user experience by providing intelligent and personalized interactions between businesses and their customers. Some notable achievements include partnerships with industry leaders like Amazon, Frame.io, Meta, Coda, Atlassian, Click, my Agent, Outschool, Udemy, Cultureamp, Amplitude, Living Spaces, and Help Desk.
