AI - Pendo

About Pendo

Pendo is a leading software company that develops solutions for product analytics, user onboarding, and customer feedback. They provide businesses with valuable insights into their customers' behavior and experiences to enhance product adoption and retention. With offerings such as in-app messaging, NPS (Net Promoter Score), session replay, and quantitative, qualitative, and visual data, Pendo helps companies gather usage insights to improve business processes and reduce waste by identifying and eliminating under-leveraged tools. Their one product suite offers infinite business value, enabling organizations to make informed decisions based on customer feedback and product experience data.

Some of the industry leaders trusting Pendo include OpenTable, Okta, Labcorp, Salesforce, McGraw Hill, Morgan Stanley, Alarm.com, Covetrus, iRobot, HMH, Infor, and Henry Schein. By offering guidance and in-app support to these companies, Pendo assists them in improving their business processes and maximizing the value of their software investments. The company's services encompass process analytics, insights into SaaS portfolio usage, and trusted in-app guides for boosting adoption and compliance.

Pendo is dedicated to upholding security and privacy while ensuring web accessibility for its clients. Their help center is a valuable resource for those seeking assistance with their platform's features and functionality. By leveraging artificial intelligence (AI) technology, Pendo enables organizations to make data-driven decisions and optimize their customer experiences more effectively.

With partnerships with industry leaders like Salesforce, Okta, Labcorp, Infor, and others, Pendo continues to expand its reach and impact in the business world. Their commitment to innovation and continuous improvement is reflected in the regular updates and advancements to their platform, as demonstrated by their What's New in Pendo section.