AI - Yellow.ai
Transforming business interactions with innovative AI solutions's Dynamic Automation Platform empowers industries for enhanced customer engagement and employee experience.
- Name
- Yellow.ai - https://yellow.ai/
- Last Audited At
About Yellow.ai
Yellow.ai is a leading AI technology company that develops innovative solutions for businesses to enhance their customer engagement and employee experience. Their primary offering is the Dynamic Automation Platform (DAP), which includes a No-code Builder, Dynamic NLPTM, Integrations, Analytics, User Lifecycle Optimizer, and Dynamic Conversation Designer.
Yellow.ai's DAP caters to various industries such as BFSI, healthcare, retail, utilities, and others. It provides instant automation through channels like voice & calls, text & IM, WhatsApp, Google Business Messages, and integrations with Zendesk, Freshdesk, and Genesys.
The platform's User Lifecycle Optimizer focuses on customer support, marketing & sales, and employee experience, offering solutions tailored to each use case. Yellow.ai ensures enterprise-grade security and offers a marketplace for additional resources and integrations. They also provide customer support services to assist clients in getting the most out of their products.
Yellow.ai's mission is to shape the future of Human + AI collaboration, empowering businesses with tools to leverage AI technology effectively. Their offerings have been successful in various industries, demonstrated through numerous case studies available on their resource library alongside the latest blog posts, guides, whitepapers, and brochures.